Upgrade

Well, after almost two months of waiting for Future Shop/Averatec for warranty repairs to my 3150H laptop, I must say that I’m generally quite happy with their level of service this time around. Although the lab technician at store 004 (Surrey) told me that they […]

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Customer Service

After taking a 2-day training course on exceling in (customer) service, today’s incident at Timmy’s really made me laugh. Sip came bumped into me on my way downstairs, so I went with him to the Timmy’s at GTO. The lady asks us what we’d like […]

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